Nexxel Digital Logo

Privacy Policy

Last Updated: October 1, 2026

1. Introduction

Welcome to Nexxel Digital ("Nexxel Digital," "we," "us," or "our"). Nexxel Digital is a product-focused technology company that develops and operates proprietary SaaS platforms for business operations, automation, and productivity. We are committed to protecting your personal information and honoring your privacy.

This Privacy Policy applies to personal and business data collected when you visit our website at https://nexxeldigital.com/, evaluate our proprietary software products (such as Servexa), apply for Early Access, or communicate with our engineering and support teams. If you have questions about our privacy practices, you can contact us at developer@nexxeldigital.com or info@nexxeldigital.com.

2. Information We Collect

We collect information that you voluntarily provide to us when expressing an interest in our SaaS products, submitting inquiries, requesting Early Access, or communicating with us directly.

  • Contact Information: First and last name, business email address, phone number, and associated organization details.
  • Company Details: Company name, business vertical, branch operational scale, and service category requirements.
  • Inquiry & Early Access Messages: Custom messages, partnership details, or feedback submitted through our contact forms.
  • Product Usage & Account Data: When onboarding onto our SaaS platforms (such as Servexa), authentication identifiers (e.g., Google SSO profile or Email OTP verification tokens) and tenant workspace configuration preferences.

3. How We Use Your Information

We process your information in reliance upon our legitimate business interests, contractual commitments, and legal obligations:

  • To facilitate product inquiries & communication: Responding to messages, providing software documentation, scheduling product walkthroughs, and coordinating Early Access onboarding.
  • To operate and maintain our SaaS platforms: Authenticating tenant users, provisioning dedicated workspace resources, enforcing cryptographic Row-Level Security (RLS), and guaranteeing system uptime.
  • Zero Marketing Exploitation Pledge: We do not sell, rent, broker, or monetize your business or client data. Customer contact information and tenant records are never harvested for third-party advertising or profiling.
  • Platform analytics: Monitoring aggregated, non-personally identifiable telemetry to improve site navigation, optimize response latency, and protect against security vulnerabilities.

4. Data Sharing & Third-Party Service Providers

We only share data with vetted infrastructure providers and subprocessors strictly necessary to operate our website and software products:

  • Cloud Infrastructure & Database Hosting: Enterprise cloud hosts and managed database services that enforce strict tenant isolation, encryption at rest, and encryption in transit.
  • Customer Relationship Management: Operational tools (such as HubSpot) used to route and respond to business inquiries submitted via our contact forms.
  • Legal Requirements: Disclosures required by law, governmental subpoena, court order, or to defend our legal rights.

5. Data Retention & Right to Erasure

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or satisfy statutory accounting and legal obligations.

For tenants operating on our platforms (such as Servexa), we uphold a comprehensive right-to-erasure policy: you may request a complete and permanent tenant data purge on demand, wiping client records, appointment ledgers, and invoice attachments with zero residual retention.

6. Your Privacy Rights

Depending on your location (including the European Economic Area, United Kingdom, and various U.S. states), you may have rights to access, review, modify, export, or delete your personal information, or to restrict or object to specific types of processing. To exercise any of these rights, please reach out via our contact information below.

7. Contact Us

If you have questions, feedback, or requests regarding this Privacy Policy, please contact our team at:

Nexxel Digital
5955 Alpha Rd, Ste 102, Office 5081
Dallas, TX 75240
United States
Email: developer@nexxeldigital.com / info@nexxeldigital.com
Phone: +1 972 634 1093